Ordering Information

  • The following downloadable form can be printed out and either faxed or mailed to purchase publications, products or membership:

    NCTM Purchase Order Form


    Prices and Sales

    Member Discount

    The NCTM Member price is 20 percent off the list price on all educational materials and products.

    Member discount cannot be combined with quantity discounts or sale prices.

    Not a member? Consider all of the benefits. Join now!

    Quantity Discounts 

    NCTM offers quantity discounts to any order of 10 or more copies of a single title shipped to one address.  The quantity discounts are as follows:

    • 10-24 copies: 25 percent
    • 25-99 copies: 30 percent
    • 100 or more copies: 35 percent

    Titles cannot be combined to qualify for the quantity discount. Quantity discounts cannot be combined with sale items or the 20 percent member discount. Items purchased with quantity discounts are nonreturnable and nonrefundable.


    Resellers

    Call (800) 235-7566 or email us at nctm@nctm.org to discuss discounts.


    Exam and Desk Copies 

    NCTM will provide one free print version of the book to the instructor as a desk copy.

    To submit a request, fill out the online desk copy form.

    Keep in mind when ordering for courses that our quantity discount also applies (see above).


    NCTM Journal BackIssues 

    Copies of recent issues of Teaching Children Mathematics (TCM), Mathematics Teaching in the Middle School (MTMS), and Mathematics Teacher (MT) are available for $12.00 each, or $13.95 for annual focus issues of each title, plus the appropriate shipping fees. Copies of recent issues of Journal for Research in Mathematics Education (JRME) are available for $33.00 each (plus shipping). Please contact Customer Care (800) 235-7566 (Monday-Friday, 8:30 a.m. – 5:00 p.m. ET) or nctm@nctm.org to place an order.


    NCTM Journal Articles 

    NCTM journal articles are available for purchase through the links to the appropriate journals section on nctm.org.  Articles are available from 1999 through the current issues of Teaching Children Mathematics, Mathematics Teaching in Middle School, and Mathematics Teacher. Articles are available from 1997 through the current issue of Journal for Research in Mathematics Education. Full journal issues are available for earlier archived issues of all journals. NCTM individual members can access articles from their subscribed journal(s) at no cost by signing in to My NCTM. Individual NCTM members receive a 50 percent discount on downloaded articles from non-subscribed journals.


    Sale Prices

    All sale items are the final price and no additional discounts, including member or quantity discounts, will be applied. All sales for items purchased at the sale price are final and cannot be returned, and no refunds will be given. Items received damaged will be exchanged for the same item.

    Returns  

    NCTM Return Policy

    Your satisfaction is guaranteed. If, for any reason, you are not satisfied with your purchase, you may return unopened items in resalable condition within 30 days of sale for a full refund. Items must be returned in their original product packaging.

    NCTM does not accept returns of the following items: 

    • Non-defective, opened CDs and/or DVDs 
    • eBooks, eChapters, or digital content
    • Items purchased at sale prices 
    • Items purchased at quantity discount
    • Items that have been damaged through customer use or abuse 

    Customer Care must be notified of any issues before receiving a return. 
    Please contact an NCTM Customer Care Representative at (800) 235-7566 or via email at nctm@nctm.org (Monday-Friday, 8:30 a.m.- 5:00 p.m., ET).

    All returns must be sent to:

    NCTM Book Return
    Order ID #
    C/C BrightKey Inc
    Att: Receiving Dept/Sandi Hessie
    1780 Crossroads Dr, Ste A
    Odenton, MD 21113

    To return an item, indicate the reason for the return, include the packing slip or invoice, and wrap the package securely. The customer is responsible for paying the shipping and handling on the original invoice and for shipping the package back to NCTM at the address above; NCTM refunds or credits the purchase price only. Orders $10 and under will be issued account credit. 


    NCTM Digital Content Return Policy 

    eBooks, eChapters, and other digital content cannot be returned.


    NCTM Exchange Policy 

    NCTM will exchange damaged products if notified within 72 hours of delivery. To exchange an item, please contact Customer Care at (800) 235-7566 (Monday-Friday, 8:30 a.m. – 5:00 p.m. ET) or nctm@nctm.org.   


    Out of Stock and Coming Soon Items 

    You will not be charged for an item until it is in stock. The rest of your order will be shipped immediately, and you will be shipped the out-of-stock items as soon as it returns to inventory. Or, you can choose to keep your order together and it will be shipped once the out-of-stock items are in stock. Your shipping charge will be prorated per delivery. If you have questions, email us at nctm@nctm.org or call at (800) 235-7566.

    Payment and Shipping  

    Methods of Payment  

    NCTM accepts checks (make payable to NCTM in $USD), purchase orders, and credit cards (Visa, MasterCard, or American Express).  


    Purchase Orders  

    If you need to place an order using a purchase order, please send a scanned copy of the signed Order Form (PDF) along with your signed purchase order to nctm@nctm.org.

    You may also mail or fax the purchase order to:

    NCTM
    PO Box 75842
    Baltimore, MD 21275-5842
    Fax: (703) 476-2970


    Order Confirmation

    Your online order will be acknowledged by electronic mail. Included in this message will be the estimated cost of the order. Please be sure to include a correct e-mail address or you will not receive a confirmation.


    International Orders (outside the United States and Canada) 

    NCTM does ship to other parts of the world, but, due to high international shipping charges, it is usually much more economical to either select e-book versions of our titles or order print books from our designated international resellers.

    UK/Europe, Africa, Asia-Pacific & Latin America
    The Eurospan Group (c/o Turpin Distribution)
    3 Henrietta Street, London WC2E 8LU, United Kingdom
    Phone: +44 (0) 1767 604972
    Fax: +44 (0) 1767 601640
    eurospan@turpin-distribution.com
    www.eurospanbookstore.com  

    Australia
    The Australian Association of Mathematics Teachers Inc.
    GPO Box 1729, Adelaide SA 5001
    Street: Building D, 80 Payneham Road, Stepney SA 5069
    Email: office@aamt.edu.au 
    Online: www.aamt.edu.au  


    Sales Tax

    Orders shipped to Virginia and Maryland are charged applicable state sales tax. For tax exempt orders within Virginia and Maryland, you must submit a tax exempt certificate to NCTM before the order is processed.  Place your credit card order with Customer Care by calling (800) 235-7566. You may also fax your order, with credit card information or an official purchase order, to (703) 476-2970. Include a copy of your tax exempt certificate if not previously provided.  


    Shipping & Handling 

    Shipping and handling charges and appropriate sales tax are added to all shipped orders. Orders for books in stock will usually be shipped within 48 hours (excludes weekend orders). All rates apply to each package shipped. The shipping and handling charge is actual shipping cost. Prices are subject to change without notice.   

    NCTM ships via UPS Ground in the 48 contiguous United States. Orders to Alaska and Hawaii will be shipped by the most economical UPS option. UPS does not deliver to PO boxes, so please include a complete street address. Orders shipping to PO boxes will be sent via U.S. Mail.


    Orders Shipping via UPS Ground

    NCTM sends all orders via UPS Ground unless you request a different option.  We are able to offer our customers real-time shipping quotes for all online and phone orders. Our shipping quotes are fully integrated with UPS.com.


    Rush Options

    Rush shipping/handling is available upon request via UPS Next Day, UPS 2nd Day and UPS 3rd Day.


    Cancelling Orders

    If you must cancel an order, please notify us at nctm@nctm.org or by phone (800) 235-7566 as soon as possible. Please include your name, order number, the titles of the books, phone number, and email address where you can be reached.  Note that we cannot guarantee cancellation of an order once it is entered into our system. 

    FAQs  

    Do you have an order form I can print out to mail or fax in?

    Yes, download a PDF of our order form. Email your forms to nctm@nctm.org.

    You can mail, fax, or phone in your order:

    Phone: (800) 235-7566 (Monday-Friday 8:30 a.m. – 5:00 p.m. ET)
    Fax: (703) 476-2970 (U.S. and Canada only)
    Mail: NCTM, Attn: Customer Care Orders, 1906 Association Drive, Reston, VA  20191-1502


    Why can’t I find an item in the store that is in the catalog?

    Occasionally an item has gone out of print since we published our last catalog. If the item is not available in the online store, chances are it is no longer available. However, you may contact customer service (800) 235-7566 (Monday-Friday, 8:30 a.m. – 5:00 p.m. ET) or nctm@nctm.org to inquire about specific items.


    Are all the items in your online store also in your catalog?

    No, there are items available through our online store that cannot be listed in our printed catalog.


    How do I track my order and view my order history?

    To track your order or to view your order history, please log in to My NCTM and go to the Order History page.


    How do I access my downloaded files? 

    Please log in to nctm.org, go to MY NCTM, and review the My Online Purchases section.