Cancellation/Refund Policy
  

• Cancellation requests must be received in writing on or before August 23, 2024.  

• NCTM will issue a full refund minus a $50 cancellation fee per person for each individual or group registration. NCTM will charge a $25 cancellation fee per person for emeritus member registration. Individuals and groups paying with a purchase order are still responsible for the cancellation fee.  

• Optional Events (such as workshops, the MET Celebration), membership dues and donations are non-refundable.  

• Refund requests will not be honored after August 23, 2024, even for no-shows.  

• Substitutions are allowed but must be received via email or letter prior to September 17, 2024. Substitutes must submit a letter explaining who they are substituting (and include registration number if possible). Nonmembers substituting for members will be charged the current nonmember registration rate. In addition, no discount will be given for members substituting for nonmembers. 

• Note that a group must contain at least 5 fully paid/non-cancelled/non-pending registrations to remain eligible for discounted pricing. If the confirmed group size drops below five, each remaining group participant will be changed to an individual and balance adjusted accordingly.  

• Refunds will be issued between eight and ten weeks after the Annual Meeting. 
  

The dress for this event is business casual. Comfortable shoes are recommended. Keep in mind the hotel meeting room temperatures will fluctuate depending on the size of the room and attendance; therefore, a lightweight jacket or sweater is recommended.

Due to the size and nature of the NCTM Annual Meeting & Exposition, this event is not an appropriate setting for children under 16 years of age. Children under the age of 16 will not be permitted in the Exhibit Hall during show hours. Exceptions to this rule will be made for nursing mothers and their infants. Children 16 years and over will need to register as nonteaching guests. To register a nonteaching guest, please visit the Registration desk. We appreciate your understanding and cooperation.

You must wear your name badge to gain entry to all conference sessions. You can modify your badge name and pronouns by logging into the registration system using your registration ID. Pronouns are available for selection from a drop-down list. If your pronouns are unavailable for selection, please email [email protected] so that we can add them to the drop-down menu. If you have additional questions, please contact [email protected].

A certificate of attendance will be available to event attendees. It may be used to demonstrate attendance at the NCTM Annual Meeting & Exposition in Chicago.

NCTM has partnered with the University of San Diego and the Illinois Council of Teachers of Mathematics (ICTM) to provide additional professional development credits for your attendance at the Annual Meeting. 

University of San Diego
The University of San Diego’s Division of Professional and Continuing Education offers an additional 1.0 graduate level extension credit in semester hours. You must track and attend 12 hours of programming at the Annual Meeting and submit a form to [email protected] to receive credit. Click here for more information. 

Please note, there is a separate refund policy for the Credit Validation and does not reflect the NCTM standard refund policy. 

ICTM
If you are an active member of ICTM, you are eligible to receive Continuing Professional Development Units (CPDUs) when attending the Annual Meeting. You will be required complete a Check In/Out form each day you attend the conference and submit an evaluation to ICTM after the conference. If you are interested, please reach out to [email protected] for more information and to receive the form. 

Yes. Register a group by using the online group registration button.

Yes. NCTM offers groups of 5 or more a significant discount. Each group registration must include a primary contact and separate email addresses for each attendee. Groups paying for their conference registration with a purchase order can register online and upload the purchase order form to expedite the process.

Letters regarding speaker proposal decisions for the event were sent out in March. In this communication, speakers received information on how to register. You can also visit the Speaker Portal for more information. If you have questions or did not receive a letter, please send a note to [email protected].

Onsite registration will be available during the Annual Meeting.

Individuals paying with a purchase order can register online and upload the purchase order form to expedite the process. Purchase order can also be mailed to NCTM Conference Registration, P.O. Box 844277, Dallas, TX 75284-4277 or faxed to 1 (888) 289-9844 (toll-free) / 1 (514) 289-9844 (international).

Member discounts are applied at registration. If registering by phone, you will need to supply a member number to receive the discount. If you do not know your member number or would like to renew your membership, please log on to NCTM. You can also contact NCTM Customer Care at (800) 235-7566 or (703) 620-9840 Monday–Friday from 8:30 AM to 5:00 PM eastern time, or email [email protected].

Student members are automatically offered the student member discount when registering online. Student membership is designed for full-time students enrolled in an accredited college or university interested in mathematics education. Proof of student status, such as registration, class schedule, professor verification, etc., is required. For more information, visit NCTM membership.

Yes, McCormick Place is ADA-compliant. NCTM is committed to ensuring that our events are fully accessible to all persons. For any ADA requirements, please contact  [email protected] by August 16, 2024.

If you require an interpreter, please submit your request before August 16, 2024. After this date, NCTM cannot guarantee that requests for interpreters can be fulfilled; however, we will make every effort to accommodate requests. Please note: On-site requests for interpreters cannot be guaranteed without advance notice. Send your requests to [email protected].

First Aid will be staffed throughout the entire conference In the North Building. In addition, there is a first aid office on Level 2.5 of the Grand Concourse near the FedEx Office. EMTs are available via radio. Medical technicians will be available to assist with minor medical problems. However, if you have a medical emergency, please call 911.

Hours of operation:

Wednesday | 6:00 AM–7:00 PM                            
Thursday | 7:00 AM–5:30 PM    
Friday | 7:00 AM–8:00 PM
Saturday | 7:00 AM–7:00 PM

Wheelchairs, scooters, information booths, designated parking, TDD telephones, and other services are available for visitors with disabilities. Manual and mobilized scooters are available for a per-day fee through Scootaround Personal Transportation Solutions. To find out more about how the Scootaround locations can help you with a wheelchair or mobility scooter rental, call them directly at 1-888-441-7575, or email for more information. Please coordinate directly with the agency.

NCTM welcomes members of the media, free of charge, to attend the Annual Meeting to meet with educators and report on key findings. Please contact [email protected] and provide your name and media outlet to get started.

NCTM continuously adds to the list of FAQs. If you have a question that isn't answered in the above, please send us an email at [email protected]. A member of our conference team will follow up with your inquiry.